Privacy Policy

Effective Date: November 2025
VRT Lawyers (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal information is handled in a transparent and secure manner. This Privacy Policy explains how we collect, use, disclose, store, and manage your personal information, and your rights in relation to that information.

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1. What personal information do we collect?

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Depending on your relationship with us (client, prospective client, website visitor, supplier, employee/applicant), we may collect:

  • Your name, title, contact details (address, phone, email)
  • Date of birth, gender, professional qualifications, occupation (if relevant)
  • Financial and billing information (for clients)
  • Information about your legal matter or instructions to us
  • Website usage data (via cookies or analytics)
  • Any other information you provide to us (e.g. through forms, emails, or communications)

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2. How do we collect your personal information?

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We may collect your personal information:

  • Directly from you (for example, when you engage our services, contact us, or subscribe to our newsletter)
  • From third parties (such as your authorised representative, other professional advisors, or publicly available sources)
  • Automatically through our website (such as cookies or IP address tracking)

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3. Why do we collect, hold, use and disclose your personal information?

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We collect and use your personal information for purposes including:

  • Providing you with legal advice or other services you request
  • Communicating with you and maintaining our client relationship
  • Conducting our business operations (billing, administration, and marketing)
  • Complying with legal and regulatory obligations (e.g. anti-money laundering and professional standards)
  • Sending you newsletters or marketing updates (only with your consent or as permitted by law)

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4. To whom may we disclose your personal information?

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We may disclose your personal information:

  • To our service providers and contractors (e.g. IT providers, administrative support, and professional advisors) who assist us in providing our services, subject to confidentiality obligations
  • To third parties where required by law or professional obligation (e.g. courts, regulators, or law enforcement agencies)
  • We do not store client information on any overseas cloud servers. All data is securely stored within Australia using the LEAP legal practice management system.
  • We do not sell or rent your personal information to third parties.

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5. Cookies and website tracking

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Our website may use cookies or other tracking technologies to collect information about your use of the site (such as IP address, browser type, or pages visited). You may set your browser to refuse cookies, but this may limit some website functionality.

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6. How we store and secure your personal information

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We hold your personal information in secure electronic and/or physical form. We use security measures such as password protection, firewalls, and restricted access to protect against unauthorised access or disclosure. All client data is stored within the LEAP system, which complies with Australian data security requirements.

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7. Retention of your personal information

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We retain client files and records for seven (7) years after the completion of your matter, in accordance with legal and professional requirements. After that period, the information is securely destroyed or de-identified.

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8. Access, correction and deletion

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You may request access to the personal information we hold about you, or request that it be corrected or updated if inaccurate. To make such a request, please contact our Privacy Officer (see details below). We may charge a reasonable fee for providing access.

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9. Marketing and newsletters

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We may send you newsletters and legal updates from time to time to keep you informed of relevant legal changes and firm news. You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or by contacting us directly. We will not send marketing materials if you opt out.

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10. Changes to this Privacy Policy

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We may update this Privacy Policy periodically. The updated version will be published on our website with the revised effective date. You are encouraged to review it regularly to stay informed of any changes.

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11. Contact us

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If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact:

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Privacy Officer

VRT Lawyers
L 10, 162-166 Goulburn Street, Sydney NSW 2010
Email: law@vrtlawyers.com.au

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Thank you for trusting VRT Lawyers with your personal information.